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Notification troubleshooting

The most common causes of notification trouble are listed below. If your problem isn't solved here please send me an e-mail by tapping on ☰ > Help & feedback > Contact developer and I will help you out!

Perform a quick notification test​

You can perform a quick test to ensure notifications are enabled and working when the app is in the foreground

  1. Tap on + to create a new task
  2. Set the due date to Yesterday
  3. Add a When due reminder
  4. Tap save

A few moments later you should receive a notification

Missed notifications appear when I open the app​

Some manufacturers terminate background apps to conserve battery. Please visit dontkillmyapp.com for help disabling your manufacturer's battery restrictions

Notifications are late (Android 6+)​

Android can delay notifications to conserve battery while your device is idle. To prevent Android from delaying Tasks' notifications:

  1. Tap on ☰ > Settings > Notifications > Disable battery optimizations
  2. Tap on the dropdown and select "All apps"
  3. Tap on "Tasks" and select "Don't optimize"

I disabled battery optimizations and notifications are still late​

Please visit dontkillmyapp.com and make sure you have disabled your manufacturer's battery restrictions

Notifications only appear while the app is open​

Please visit dontkillmyapp.com and make sure you have disabled your manufacturer's battery restrictions

Notifications are silent or do not appear at all (Android 8+)​

It is easy to inadvertently silence or disable reminders from the notification shade. To check your settings tap on ☰ > Settings > Notifications > More settings and make sure Notifications are toggled on.

Notifications don't appear on my watch​

Wearable devices will not display persistent reminders. Toggle off ☰ > Settings > Notifications > Persistent reminders

Notifications don't appear on my lock screen​

Some lock screens exclude persistent reminders. Toggle off ☰ > Settings > Notifications > Persistent reminders

Notifications are not persistent anymore​

As noted in the release notes of Android 14, persistent/sticky/non-dismissable notifications are no longer supported. There is a new "swipe to snooze" feature which can be configured to recreate a notification immediately after it is dismissed.

Notifications still don't work!!!​

Open up the navigation drawer, tap on ☰ > Help & feedback > Contact developer and let me know!